After Iroh and Fung formed a lotus flower pattern on a Pai Sho board in the Misty Palms Oasis tavern as a way of communicating that they were in the Order of the White Lotus, Xin Fu and Master Yu attempted to capture Zuko and Iroh to pursue the bounty they would get for capturing the fugitives. Fung was able to create a diversion so they could escape, and he led Zuko and Iroh into the flower shop. Zuko, still unconvinced as to how playing Pai Sho would help them, made a derisive statement about flower arranging.
After a cryptic exchange through a speakeasy-type opening, Iroh and Fung entered a back room, but Zuko was denied access and told to wait in the flower shop, as their meeting was "members only". When the reunion finished, Iroh told Zuko they would travel to Ba Sing Se, the Earth Kingdom capital, because they could pass inadvertent along with the many refugees there.
After they left the flower shop in two flowerpots to hide from the bounty hunters, Xin Fu and Master Yu entered the shop looking for both of them. Xin Fu knocked down the door to the back room, but only found a lotus tile in the center of the room's floor, much to his surprise.
The flower shop consisted of one relatively small room stacked with shelves, displaying many different types of flora. The narrow corridor between the flowerpots at the sides led up to the only other door in the shop. Behind it was a small, round room with the white lotus tile embedded in the center. The room served sometimes as a quarter for the Order of the White Lotus, but was completely empty for the remainder of the time.